Who is Avaamo?

We develop fundamental AI technology

Avaamo is a deep-learning software company that specializes in conversational interfaces to solve specific, high impact problems in the enterprise. Avaamo is building fundamental AI technology across a broad area of neural networks, speech synthesis and deep learning to make conversational computing for the enterprise a reality.
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The experience

Second generation conversational AI

The first generation of conversational interfaces converted natural language to commands  (“Play Taylor Swift”). To truly deliver the promise of conversational AI, fundamentally new technology has to be built to perform multi-turn conversations and execute judgment intensive tasks just like humans.
Avaamo delivers a second generation conversational AI experience that executes rich multi-turn conversations capable of handling queries in customer service, generating quotes in insurance, or answering claims inquiries in healthcare.

AI in Healthcare

Improving patient care while driving down costs. Learn ›

AI: Making conversational computing a reality

Learn more ›

The technology

Conversational AI platform

Two years in the making, Avaamo AI scientists and engineers painstakingly built a fundamentally new platform that includes speech synthesis, speech recognition, multi-faceted machine learning, neural networks and natural language understanding along with data categorization, NLU services, semantic search, while inventing a few technologies along the way and picking up 7 patents.
Avaamo’s tightly integrated platform uniquely combines tooling, data, and enterprise connectors to ensure designers, data scientists, and developers can design and deploy complex conversational interfaces in weeks.

The Enterprise Connect

Artificial intelligence with enterprise knowledge

While designing Avaamo platform, our team recognized three major enterprise constants that need to be accounted for:

  • The majority of their data is in legacy enterprise systems.
  • Myriad set of regulatory, compliance, and security requirements.
  • Investment in existing systems of engagement.

With that in mind Avaamo tackled each problem separately:

  • We offers connectors to 150+ enterprise systems
  • We deliver on security and compliance including encryption of data, PCI, FINRA, HIPAA
  • Avaamo can be deployed on existing channels including the web, mobile, SMS Facebook, Alexa, Google assistant or even your existing 1-800- number.

AI in Industry

Applying the latest AI technologies to real world problems. Learn ›

The Enterprise Connect

Artificial intelligence with enterprise knowledge

While designing the Avaamo platform, our team recognized three major enterprise constants that need to be accounted for:

1) Have the majority of data in their legacy enterprise systems.

2) Have the high bar of regulatory, compliance, and security requirements

3) Have spent tremendous amount on existing systems of engagement.

With that in mind Avaamo offers connectors to 150+ enterprise systems, has the highest level of compliance and risk certifications including encryption of data, PCI, FINRA, HIPAA compliance and enables enterprises to deploy conversational interfaces on their portal, social media channels, Alexa, Google assistant or even voice on their existing 1-800- number.

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The experience

Second generation conversational AI

The first generation of conversational interfaces converted natural language to commands  (“Play Taylor Swift”). To truly deliver business value and the promise of conversational computing, fundamentally new technology has to been built to perform multi-turn conversations and execute judgment intensive tasks just like humans.
Avaamo delivers second generation conversational AI experience that executes, multi-turn conversations, replacing humans with rich dialogue between an organization’s customers, employees and stake holders to handle queries in customer service, generate quotes in Insurance sales or provide clinicians support or claims inquiries in healthcare.