Bots for telecommunications

Our chatbots for telco create a self-service experience that customers and employees love, and that actually delivers business outcomes for you.

Bots for customers:

Recharge Assistant

Recharge Assistant

Recharge Assistant suggests the best mobile recharge plan for you based on your usage, and answers any follow-up questions.

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Troubleshooting Advisor

Troubleshooting Advisor

Troubleshooting Advisor helps you troubleshoot Internet, WiFi, or Email problems by walking you through detailed diagnostic steps and connects with a live agent if needed.

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Customer Concierge

Customer Concierge

Customer Concierge bot helps you check your set top box details, review your current packages, and pay your balance.

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Bots for employees:

Lead & Activity Manager

Lead & Activity Manager

Activity & Lead Manager helps field sales staff plan their prospecting activities and customer visits as well as effortlessly update their CRM with lead notes and visit reports from their smartphone.

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Business Performance Advisor

Business Performance Advisor

Business Performance Advisor provides you situation-specific business indicators such as Total Revenue by product and Network Asset ROI.

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Field Service Assistant

Field Service Assistant

Field Service Assistant notifies service technicians of their daily job queue, helps them log time on the installation, and answers questions on the job to be performed.

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