Our customers are creating a simpler, friendlier, and more cost-effective healthcare ecosystem using Avaamo’s HIPAA-compliant conversational AI platform.
Conversational AI in Healthcare
Discovery & Scheduling
The average patient spends 30 minutes trying to find out the right service that her local hospital can provide, and the average nurse spends 1 hour a day trying to connect to the right doctor. Avaamo is being used leading health systems to facilitate a fully conversational discovery of their services, and enable seamless scheduling for their patients. With similar ease, providers are now able to track specialists, and setup referrals through a single conversation with one of Avaamo’s conversational AI agents.
Instead of worrying about the financial impact of hospital readmission rates, our healthcare customers are proactively engaging their patients with recent in-patient procedures and chronic conditions such as diabetes, cardiovascular diseases, arthritis, etc. With a slew of advice ranging from medication reminders and lifestyle changes to mood tracking and wellness program enrollments, our customers are able to drastically increase patient satisfaction and cut down on readmission rates.
Coverage & Claims
Members of various employer-based and health exchange-based insurance plans are typically bewildered by the range of coverage exceptions and claims requirements that are present in their policy documents. Avaamo’s coverage advisory services are helping healthcare payors and providers by providing members a simple and quick way of checking their existing coverage, filing for claims, and tracking the status of their claims. And Avaamo is also helping doctors and physicians simplify the pre-authorizations and billing enquiries.
Compliance & Connectivity
Avaamo is the industry’s only HIPAA-compliant conversational AI platform with prebuilt integrations to healthcare systems such as Epic, Cerner, AMiON, AllScripts, eClinicalWorks, and many more.
Conversational AI in action:
Assists patients in scheduling appointments and reminds them of pre-appointment and post-appointment actions.