loanserviceagent

Loan Service Agent

Loan Service Agent sends you monthly loan statements and reminders and collects principal, interest, and escrow payments on your preferred dates.
Goal: Reduce loan servicing costs and proactively manage loan payments
Functionality: Monthly Statements, Payment Reminders, Payment for Principal, Interest, and Escrow, Delinquency Handling
Integration with: Core Banking, Collections Scheduling, Payment Gateway
Interactions: Guided navigation using cards, Free-form text conversations with NLP, Prepopulated Forms, Image-based interactions, Transition to Live Agent