ATM assistant is a bot on demand that helps you find ATMs enroute to a particular destination. It also makes sure the ATM has enough cash for you. Be it midnight or midday, your bot on demand is always ready with a solution.
Goal: Improve customer satisfaction
Functionality: ATM Search, ATM Cash Status, ATM Features (Cardless Cash Access)
Integration with: ATM Directory, ATM Cash Management
Interactions: Free-form conversations with NLP; Guided Navigation using Cards; Location based responses